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Delivery & Payments

How long is the delivery time?

Delivery in Europe takes 3 to 14 days depending on the country.

After payment is received, we process orders within 24-72 hours (we do not ship on weekends or national holidays)

  • We will send you the tracking number as soon as the order is shipped.
  • Large orders will be shipped in separate packages.
  • 100% privacy packaging with no reference to the contents or this website.

Order progress statuses

How much does shipping cost?

Delivery cost is 25 euros.

Where can I find my tracking number?

You will receive the tracking number directly from the carrier by e-mail. Then you can track your package.

When will my order be shipped?

We send parcels every day. The order will be shipped within 24 hours of receipt of the transfer.

My tracking number has not been updated in the last 2 days, what should I do?

Sometimes there is a delay, it is normal. It may happen that you receive your package 2 days later. We are not couriers, so we are not responsible for any delays. If you have any questions regarding a shipping delay, please contact the carrier’s headquarters.

What types of payments do we accept?

Payment – bank transfer or BitCoins.

What payment title should I use?

In the title of the transfer, please enter – ORDER NUMBER. Otherwise, the package will not be shipped and the money will not be refunded.

When will the bank transfer be with us?

We usually receive the transfer within 2 business days, depending on the customer’s bank.